Frequently asked questions about Botrics
Everything you need to know about Botrics before you add it to your website.
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Frequently asked questions
How long does setup take?
Usually just a few minutes: connect your website URL or documents, customize the widget, and embed the snippet. No coding required.
How does the bot know the answers?
The bot is trained on your own content – website, FAQs and uploaded documents. It answers based on your knowledge, not made-up information.
What languages does the bot reply in?
The bot automatically detects your visitors' language and replies accordingly – ideal for multilingual websites in Switzerland and beyond.
Is the data GDPR-compliant?
Yes. All data is processed securely on servers in the EU and handled according to GDPR.
Can I match the bot to my branding?
Yes. Colors, logo, greeting and tone are fully customizable so the widget blends seamlessly into your website.
What happens when the bot doesn't know?
The bot can hand off conversations to your team and capture leads – so no customer request slips through.