Help website visitors find the right answers
Give visitors a practical way to find information and get support directly on your website.
Botrics
Customer Support
- Answering common questions
- Guiding visitors to relevant information
- Supporting website navigation
- Handling recurring information requests
Answers your visitors can find on their own
Visitors often leave when they cannot quickly find the information they need. Botrics gives them a practical way to ask questions and find relevant information directly on your website, while your team stays focused on the cases that need them.
- Answer common questions directly on your site
- Guide visitors to the most relevant information
- Offer an accessible first point of contact
What you can do
- Answering common questions
- Guiding visitors to relevant information
- Supporting website navigation
- Handling recurring information requests
- Providing an accessible first point of contact
Botrics
Botrics helps your website visitors find information and answers directly on your site.
How it works
- 1
Set up your content
Base answers on the information available on your website.
- 2
Let visitors ask
Visitors ask questions in plain language and get relevant answers.
- 3
Point to the right place
Guide people to the pages or contact options they need.
Practical examples
Answer frequent questions
Respond to the questions visitors ask most often.
Guide website navigation
Help visitors find the right page or section.
Handle recurring requests
Take care of repeat information requests in one place.
Frequently asked questions
Can Botrics handle every support request?
Botrics is designed to help visitors find information and answer common questions on your website. Complex or specific cases can still be directed to your team.
Where do the answers come from?
Answers are based on the information you make available, so visitors get responses that reflect your own website content.
Does it replace my support team?
No. Botrics acts as an accessible first point of contact and guides visitors, while your team stays available for cases that need them.
Is it accessible for visitors?
Botrics is meant to give visitors a straightforward way to ask questions and find relevant information directly on your site.
Get started with Botrics
Explore Botrics or reach out to find the right starting point for your workflow.