Frequently asked questions

Webtrics offers AI products for different needs: Verics, an AI workspace for writing, research, analysis and everyday tasks; Botrics, a website assistant; and Shoprics, an assistant for WooCommerce product content.

It depends on what you want to do. You can compare the products or browse solutions by task to find a suitable starting point.

No. You can describe what you want in plain language and refine the results step by step. The learning pages walk you through the basics.

The Getting Started guide walks you through your first steps, and the interface overview explains the main areas of the workspace.

Verics groups models into plain-language categories so you can pick one that suits your task. The AI Model Guide explains how they differ. Which specific models are available can depend on your configuration.

Clear prompts make a big difference. See the prompting guide and the prompt templates for practical examples you can adapt.

No. AI can make mistakes, so results should be reviewed when accuracy is important, especially for facts, figures and anything you plan to publish or share.

Yes. AI assistance is meant to support your work, not replace your own judgement. Review and, where relevant, test the output before you rely on it.

Start with the troubleshooting guide for practical steps on common issues. If that does not help, you can contact support.

You can reach us through the contact page or the Help Center.